Requesting support

Owned by Elias Brattli Sørensen
Last updated: Oct 24, 2023 by Skule Johansen
1 min read

When you need to contact us, you may reach out to our support team.
Preferably for most inquiries, open an issue at our Cloud Customer Support portal or open an issue by sending an email to our servicedesk mail: cloudsupport@kantega-sso.com

When requesting support, it will be helpful if you include:

  • The name of the app in question

  • The site URL you’re running the app in

  • Any error messages with time stamps

  • A precise summary of your problem

  • If relevant, steps to reproduce

  • Any logs if you have not enabled log sharing

 

For security issues, please email security@kantega-sso.com. For other questions, you may also send an email to our team on contact@kantega-sso.com.

 

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