Requesting support

We understand that you sometimes can get caught up by unexpected obstacles.

Or you want to make sure your setup is perfect. In any case, our team is on standby to provide the optimal single sign-on solution for your users.

What to include when requesting technical support


The quickest and easiest way to get in contact with us is through our customer service portal. This is the place for both technical assistance as well as general inquiries. If you have trouble with our service portal, you can always send a mail to instead.

Screen sharing meeting

If you need further troubleshooting or want a demonstration of the app, you can schedule a screen-sharing meeting. We prefer you to create a related ticket in our customer service portal to follow up before and after the meeting.