Kerberos on Jira Service Management portal

Owned by August Heltne
Last updated: Sept 25, 2024
1 min read

This feature is only available on Jira

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When Kerberos is enable, it will attempt to log in all users. This can lead to a bad user experience as a failed Kerberos authentication will make Windows display a username/password prompt to the user when it attempts to fallback to NTLM authentication. This feature disables Kerberos on the JSM portal to avoid this problem.