We understand that you sometimes can get caught up by unexpected obstacles.
Or you
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want to make sure your setup is perfect. In any case, our team is on
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standby to provide the optimal single sign-on solution for your users.
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What to include in a support |
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inquiry
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Use our Customer Service Portal (recommended)
See above for what to include in a support query and file a support request through our customer service portal.
..or send us an email
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Customer Service Portal
The quickest and easiest way to get in contact with us is through our customer service portal. This is the place for both technical assistance as well as general inquiries. If you have trouble with our service portal, you can always send a mail to servicedesk@kantega-sso.com
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..or book a meeting with us
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instead.
Screen sharing meeting
If you need further troubleshooting or want a demonstration of the app, you can schedule a screen-sharing meeting. We prefer if you also create a related ticket in our customer service portal to follow up both before and after the meeting.