Jira Service Management

{"xsrfToken":"d5e80fa7181a651b70abf48c1ff712ae71099a05_lout","branding":{"id":"3","key":"cs","name":"Kantega SSO Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/4","theme":{"headerBGColor":"#073554","headerLinkColor":"#ffffff","headerLinkHoverColor":"#104d78","headerLinkHoverBGColor":"#104d78","headerBadgeColor":"#104d78"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8d388f2a-a127-431d-aa09-100d1619f954/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNTAyMzAzOS03Y2NmLTQ3YWItODkwMS05YjdmMDMyNDI2MjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhkMzg4ZjJhLWExMjctNDMxZC1hYTA5LTEwMGQxNjE5Zjk1NCI6WyJyZWFkIl19LCJleHAiOjE3MzIyMzI3MzAsIm5iZiI6MTczMjIzMjEzMH0.bE3_5VOir0tP0vswAaLJc3FlWTZ0tTbgN1ErIgybCOE&client=e5023039-7ccf-47ab-8901-9b7f03242624&mode=fit","logoId":"8d388f2a-a127-431d-aa09-100d1619f954","isLogoAvailable":true,"helpCenterTitle":"Kantega SSO Help Center","sharedPortalName":"Kantega SSO Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Kantega SSO Help Center","sharedPortalName":"Kantega SSO Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#063a6b","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"3","key":"cs","projectId":10010,"serviceDeskId":3,"name":"Kantega SSO Support","description":"Contact out team about our apps for Atlassian Data Center or Cloud","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"10155","name":"Cloud App Support","descriptionHtml":"It will be helpful if you include the site URL, any error messages with time stamps, a precise summary of your problem and if relevant, steps to reproduce","callToAction":"Cloud App Support","introHtml":"Need help installing, configuring, or troubleshooting Kantega apps for Atlassian Cloud? Select this to request assistance.","icon":10616,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10616","groups":[25],"key":""},{"id":"10035","name":"Data Center app support","descriptionHtml":"Please make sure to include as much information as possible regarding your issue including screenshots and debug information. For more information on what to include, have a look here: <a href=\"https://kantega-sso.atlassian.net/l/c/31G07zqS\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://kantega-sso.atlassian.net/l/c/31G07zqS</a>","callToAction":"Data Center app support","introHtml":"Support for our Kantega SSO Data Center products: Kantega SSO Enterpise and Automated User Cleanup & Deactivation for DC.","icon":10563,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10563","groups":[17],"key":""},{"id":"10034","name":"Emergency Request","descriptionHtml":"","callToAction":"Emergency Request","introHtml":"For disruptive error in the production system only.","icon":10562,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10562","groups":[26,25,17],"key":""},{"id":"10114","name":"Feature Request","descriptionHtml":"Suggest features or improvements to our apps","callToAction":"Feature Request","introHtml":"Missing something, or bothered by something? Suggest features or improvements","icon":10322,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[25,17],"key":""},{"id":"10033","name":"General Request","descriptionHtml":"","callToAction":"General Request","introHtml":"Get in touch with us. Request unrelated to a specific product.","icon":10561,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10561","groups":[26,17],"key":""}],"reqGroups":[{"id":17,"name":"Data Center apps"},{"id":25,"name":"Cloud apps"},{"id":26,"name":"Something else"}],"orderMapping":{"17":[10035,10034,10033,10114],"4":[10035,10034,10033],"25":[10155,10034,10114],"26":[10033,10034]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"65684017-8a8a-38ae-a1b7-7c8a32c5456b","appLinkName":"System Confluence","appLinkUrl":"https://kantega-sso.atlassian.net/wiki","spaceKey":"KSE","spaceName":"Kantega SSO Enterprise","spaceUrl":"https://kantega-sso.atlassian.net/wiki/spaces/KSE","isServer":false},"labels":[],"projectKey":"KSES","serviceDeskId":3,"kbLinkDomainURLs":["https://kantega-sso.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"KSES","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNTAyMzAzOS03Y2NmLTQ3YWItODkwMS05YjdmMDMyNDI2MjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIyMzMzMzAsIm5iZiI6MTczMjIzMjEzMH0.PmQlKE1XJ_FKZMcKBhlSaLT2kuhgIB6SMziWDQ9nY4I","targetCollection":"upload-project-10010","endpointUrl":"https://api.media.atlassian.com","clientId":"e5023039-7ccf-47ab-8901-9b7f03242624","tokenDurationInMins":20}},"sharedPortal":{"name":"Kantega SSO Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://kantega-sso.atlassian.net/wiki","kbLinkDomainURLs":["https://kantega-sso.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=kantega-sso","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d5e80fa7181a651b70abf48c1ff712ae71099a05_lout","baseUrl":"https://kantega-sso.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://kantega-sso.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e5023039-7ccf-47ab-8901-9b7f03242624","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a3648557a2f9412da1c0616f79106b01","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}