License Terms for Self-Hosted Subscriptions

KSSO End User License Terms for Self-Hosted Subscriptions

 

For self-hosted apps distributed through Atlassian Marketplace for Atlassian Server or Data Center. 

1. Background

 

These license terms (“the Terms”) governs you and your personnel’s use of the Kantega Single Sign-On application (“the app”) provided by Kantega SSO AS, Trondheim, Norway (“Kantega”) through the Atlassian Marketplace and self-hosted by you, whether on-premises or at a private cloud service or data center under your control. The use of the app requires that it is installed as an add on to an Atlassian host product (“Atlassian product”). The Terms are part of a binding agreement between the legal entity that you represent, which chooses to license and download the app (“Licensee”, “you”), and Kantega. Atlassian, Inc is not part of the agreement. By downloading, installing or subscribing to the app, Licensee accepts the Terms. The Terms constitutes the “Vendor Terms” referenced in the Atlassian Marketplace Terms of Use

2. Scope of license

 

The app is licensed, not sold. Subject to the Terms, Kantega hereby grants Licensee a worldwide, limited, non-exclusive and non-transferable license to download, install and use the app for the agreed number of users (“the License”). The Terms will govern any upgrades provided by Kantega that replace or supplement the app. 

The app can be hosted on-premises through an Atlassian server or data center product. The License period is: 

  1. Perpetual if you choose to host through Atlassian Server. However, maintenance (support and version update) agreements must be renewed annually unless a longer period is agreed upon. 

  2. One (1) year from the date of purchase if you choose to host through Atlassian Data Center unless a longer period is agreed upon. 

Kantega supports evaluation of the app (trial licenses) for a total of 5 evaluations when installed within the context of on-premise offerings. Evaluation periods can be extended upon request, either by Kantega or resellers acting on their behalf. In case of continued evaluation beyond the allowed period (evaluation abuse), Licensee will be invoiced for the entire period in which the app was used for the list price and an additional penalty of $ 5.000 per violation.

3. Payment

 

The License is based on an annual or semi-annual subscription fee based on the number of users of the app. A “user” is a natural person. Payment is to be made through Atlassian Marketplace and is subject to the terms of payment communicated on Atlassian Marketplace. 

 

4. Limitation of rights

 

Licensee may not: 

a)     transfer, share or sub-lease the License to any other party; 

b)    give, lease, license, sell, copy, rent, publish, transfer, or distribute the app to any third party, except as expressly permitted by the Terms; 

c)     give any other individual or third party the right to use the app in place of the Licensee; 

d)    attempt to disassemble, reverse engineer the app, or otherwise seek to obtain source code or underlying ideas related to the app 

e)     make alterations to, or modifications of, the whole or any part of the app; 

f)     make any attempt to create derivative works from the app; 

g)    change or remove any intellectual property right notices which appear in the app. 

 

5. Intellectual Property Rights

 

Kantega holds, as between the parties, all rights in the app, including all copyright and other intellectual property rights (collectively, “IPR”). 

Licensee acknowledge that Kantega’s trademark may not be copied, imitated or used, in whole or in part, without the prior written permission of Kantega. 

Kantega retains all IPR in the app. Nothing in the Terms shall be understood as a transfer of IPR. All rights not expressly granted is reserved by Kantega.  

6. Data privacy

 

As Customer is self-hosting the app, Kantega will process personal data only if we are engaged to provide support. If so, the support data processing addendum (DPA) will apply.  

For any other processing, see our Privacy Policy, which  Licensee has read . 

7. Service Level Agreement: Functionality, updates and support

 

Licensee is responsible for downloading and installing the app, and its compatibility with Licensee´s hardware, software, services and systems. 

7.1 Atlassian product compatibility policy

Any updates and upgrades released during the License Period will be made available for Licensee. Kantega Data Center apps are released with a [MAJOR].[MINOR].[PATCH] versioning scheme, also known as Semantic Versioning. Licensee is advised to install the latest major version of Kantega apps and the most recent Long Term Support (or newer) versions of the Atlassian product (Atlassian Jira, Confluence, Bitbucket and Bamboo Data Center) in order to get the best possible functionality and security. In terms of Atlassian product compatibility for supported Atlassian product versions, Kantega adheres to the requirements listed in the Atlassian Marketplace Partner Program. Kantega apps are only supported for Atlassian products that have not yet reached End Of Life status (see Atlassian End of Life Policy), with exceptions listed in 7.1.1. When a new major version of a Kantega app is released during the maintenance period of a supported Atlassian product, the previous major version is still supported, while older major versions are retired (End of Life). Kantega does not guarantee support for retired versions.

7.1.1 Breaking changes introduced to the Atlassian products

Breaking changes invoke an exception to the Kantega support policy of long term supported Atlassian products. A breaking change is a modification to an API that disrupts app functionality. Kantega can not guarantee that the complete feature set will keep working after breaking changes are introduced in Atlassian products. Breaking changes to Atlassian product APIs may result in the release of a new major version version of the app, and retirement (End of Life) of previous app versions. Retired versions are in maintenance mode, which means that Kantega offers patches of critical vulnerabilities only to the previous major version of Kantega SSO apps.

7.2 Customer support policy

Kantega provides paying Licensees with support services at least 8 hours a day, 5 days a week (excluding public holidays in Norway) and will reply to inquiries through the Kantega service portal (Requesting support ) or directed to contact@kantega-sso.com as soon as possible.  

8. Marketing

 

Licensee grants Kantega the right to mention Licensee as its customer when promoting the app. This means Kantega is granted the right to access, collect, store, transmit, treat, use, disclose, share, and other by any other means process Licensee’s End User Data in compliance with this license agreement. This includes End User Data retrieved directly from Atlassian (e.g., end user contact information or company name) via Atlassian-provided APIs, portals or other similar means. End User Data in context of the agreement means any data, content or information of an end user that is accessed, collected or otherwise processed by Kantega in connection with use of the Atlassian Marketplace. 

9. No warranty

 

Licensee acknowledges that Kantega does not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the app for any particular purpose. Licensee further acknowledges that the apps any other software, may contain errors. Kantega will use reasonable effort to correct errors, but cannot guarantee that all errors will be corrected or at what time. Licensee must report errors continuously and within reasonable time, to Kantega. 

10. Limitation of liability 

 

Kantega’s liability is in any event limited to the equivalent of one year of subscription fees paid by Licensee.   

Kantega will not be liable for

a. any indirect, incidental, special or punitive damages, such as loss of data, profits, sales, anticipated savings, business opportunity, goodwill; business interruption; or other consequential loss or damage. 

b. any consequences of licensee’s failure to install critical updates within deadlines defined in release notes or otherwise communicated.

11.  Indemnification 

11.1    General 

Kantega agrees to indemnify and hold you harmless from any awarded damages (including reasonable attorneys' fees) related to any third party claims of infringement of IPR arising out of or related to your use of the app, provided that Kantega: 

(a)   is notified in writing as soon as you are made aware of any claim, 

(b)  is allowed to handle the claim and all communications with the claimant, with your reasonable assistance, and 

(c)   allowed to cure any defects in title, by ensuring to the fullest possible extent that you are able to use the app as agreed, without infringing any third party IPR. 

The above indemnification does not apply to other cost than cost caused by defect in title.  

The provisions regarding limitation of liability in section 10 shall apply. 

11.2    Exclusion 

Kantega shall have no obligations with respect to any infringement claims if the infringement claim results from (i) any unauthorised modifications of the app by Licensee or its helpers, not in compliance with the Terms or (ii) any other unauthorised acts or omissions of Licensee or any third party acting on its behalf. 

12. Termination 

Breach of the License Agreement entitles the aggrieved party to terminate the License Agreement, if not cured within 30 days of written notice.   

Material breach of the License Agreement entitles the aggrieved party to cancel with immediate effect, and seek damages to the extent recoverable under sec. 10. 

If Licensee terminates the License Agreement before a License period is over, license fee that is already paid will not be reimbursed. 

Upon Kantega´s termination of the License Agreement due to Licensee´s breach of it, license fee that is already paid will not be reimbursed and any outstanding license fee is due immediately. 

Upon termination all rights granted under the License Agreement shall cease and Licensee´s use of the app must cease. Licensee must delete the app from all devices. 

13.  Force majeure 

The parties are not liable for any loss or damage due to reason of force majeure. Force majeure shall be deemed to be circumstances beyond the control of the party, such as statutory restraints, decisions by a court of law or a governmental agency, perils of the sea or air; fire, flood, drought, explosion, sabotage, accident, embargo, riot, civil commotion, shortage of supplies, equipment, materials, breakdown of equipment and labor disputes. 

14. Choice of law and jurisdiction 

Any dispute arising from the Terms is governed by Norwegian law, and shall be settled by the City Court of Oslo, Norway as exclusive legal venue.