{"xsrfToken":"c20dc2ed45f440271ae20aafd8120dd0d2ada839_lout","branding":{"id":"3","key":"cs","name":"Kantega SSO Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/4","theme":{"headerBGColor":"#073554","headerLinkColor":"#ffffff","headerLinkHoverColor":"#104d78","headerLinkHoverBGColor":"#104d78","headerBadgeColor":"#104d78"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8d388f2a-a127-431d-aa09-100d1619f954/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNTAyMzAzOS03Y2NmLTQ3YWItODkwMS05YjdmMDMyNDI2MjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhkMzg4ZjJhLWExMjctNDMxZC1hYTA5LTEwMGQxNjE5Zjk1NCI6WyJyZWFkIl19LCJleHAiOjE3NDM1NjU1ODUsIm5iZiI6MTc0MzU2NDk4NX0.FM0XTHRmmK5_OX-94zwm0k2EDTZxqp_w58yWa_bu4Ow&client=e5023039-7ccf-47ab-8901-9b7f03242624&mode=fit","logoId":"8d388f2a-a127-431d-aa09-100d1619f954","isLogoAvailable":true,"helpCenterTitle":"Kantega SSO Help Center","sharedPortalName":"Kantega SSO Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Kantega SSO Help Center","sharedPortalName":"Kantega SSO Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#063a6b","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"cs","projectId":10010,"serviceDeskId":3,"name":"Kantega SSO Support","description":"<p>Contact out team about our apps for Atlassian Data Center or Cloud</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"10155","name":"Cloud App Support","descriptionHtml":"<p>It will be helpful if you include the site URL, any error messages with time stamps, a precise summary of your problem and if relevant, steps to reproduce</p>","callToAction":"Cloud App Support","introHtml":"<p>Need help installing, configuring, or troubleshooting Kantega apps for Atlassian Cloud? Select this to request assistance.</p>","icon":10616,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10616","groups":[25],"key":""},{"id":"10035","name":"Data Center app support","descriptionHtml":"<p>Please make sure to include as much information as possible regarding your issue including screenshots and debug information. For more information on what to include, have a look here: <a href=\"https://kantega-sso.atlassian.net/l/c/31G07zqS\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://kantega-sso.atlassian.net/l/c/31G07zqS</a></p>","callToAction":"Data Center app support","introHtml":"<p>Support for our Kantega SSO Data Center products: Kantega SSO Enterpise and Automated User Cleanup &amp; Deactivation for DC.</p>","icon":10563,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10563","groups":[17],"key":""},{"id":"10034","name":"Emergency Request","descriptionHtml":"","callToAction":"Emergency Request","introHtml":"<p>For disruptive error in the production system only.</p>","icon":10562,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10562","groups":[26,25,17],"key":""},{"id":"10114","name":"Feature Request","descriptionHtml":"<p>Suggest features or improvements to our apps</p>","callToAction":"Feature Request","introHtml":"<p>Missing something, or bothered by something? Suggest features or improvements</p>","icon":10322,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[25,17],"key":""},{"id":"10033","name":"General Request","descriptionHtml":"","callToAction":"General Request","introHtml":"<p>Get in touch with us. Request unrelated to a specific product.</p>","icon":10561,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10561","groups":[26,17],"key":""}],"reqGroups":[{"id":17,"name":"Data Center apps"},{"id":25,"name":"Cloud apps"},{"id":26,"name":"Something else"}],"orderMapping":{"17":[10035,10034,10033,10114],"4":[10035,10034,10033],"25":[10155,10034,10114],"26":[10033,10034]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"65684017-8a8a-38ae-a1b7-7c8a32c5456b","appLinkName":"System Confluence","appLinkUrl":"https://kantega-sso.atlassian.net/wiki","spaceKey":"KSE","spaceName":"Kantega SSO Enterprise","spaceUrl":"https://kantega-sso.atlassian.net/wiki/spaces/KSE","isServer":false},"labels":[],"projectKey":"KSES","serviceDeskId":3,"kbLinkDomainURLs":["https://kantega-sso.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"KSES","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNTAyMzAzOS03Y2NmLTQ3YWItODkwMS05YjdmMDMyNDI2MjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM1NjYxODUsIm5iZiI6MTc0MzU2NDk4NX0.sxvGew9n_9I9rPzUK2oInzGGQzerwLgA580N1zIrts8","targetCollection":"upload-project-10010","endpointUrl":"https://api.media.atlassian.com","clientId":"e5023039-7ccf-47ab-8901-9b7f03242624","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"566056c5-354c-4131-ad9c-8d5a5a2119f5","name":"Kerberos","description":"Kerberos (or Integrated Windows Authentication) gives the end-user access to Atlassian products without entering username or password.","categoryUrl":"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/topic/566056c5-354c-4131-ad9c-8d5a5a2119f5","lastUpdated":"1617467347082","createdAt":"1617465604210"},{"id":"1ce2f4b3-abb8-4831-86bb-930e579c8a82","name":"SAML","description":"Security Assertion Markup Language (SAML)","categoryUrl":"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/topic/1ce2f4b3-abb8-4831-86bb-930e579c8a82","lastUpdated":"1617467491987","createdAt":"1617465691690"},{"id":"27538c9e-8aec-4041-a930-eece9ea0f4ac","name":"OIDC","description":"OpenID Connect (OIDC)","categoryUrl":"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/topic/27538c9e-8aec-4041-a930-eece9ea0f4ac","lastUpdated":"1617467515400","createdAt":"1617465696663"},{"id":"e44cc22d-197b-49e0-9f58-1d53c95468ae","name":"SCIM","description":"System for Cross-Domain Identity Management (SCIM) is a standard protocol/API for user provisioning. ","categoryUrl":"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/topic/e44cc22d-197b-49e0-9f58-1d53c95468ae","lastUpdated":"1617467593238","createdAt":"1617465646291"},{"id":"9c6cc5aa-9381-4277-980a-3f50b465afa6","name":"API Connector","description":"API Connectors give you the ability to sync users from Azure AD, Google GSuite or Okta into a separate Atlassian user directory.","categoryUrl":"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/topic/9c6cc5aa-9381-4277-980a-3f50b465afa6","lastUpdated":"1617467630336","createdAt":"1617465803364"},{"id":"a98f2313-4184-4163-a1ca-ce9d76a9c2fc","name":"API Tokens","description":"API tokens allow remote agents to establish personalized integrations with Atlassian applications and installed third-party apps.","categoryUrl":"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/topic/a98f2313-4184-4163-a1ca-ce9d76a9c2fc","lastUpdated":"1617467657970","createdAt":"1617465770936"},{"id":"81eafdd9-12ea-4bb0-86c5-fae900d8ab91","name":"Security","description":"Information about security considerations and vulnerabilities\n","categoryUrl":"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/topic/81eafdd9-12ea-4bb0-86c5-fae900d8ab91","createdAt":"1699607699143"},{"id":"02cfc23f-7db2-4cee-946e-e61674365ab5","name":"Release notes","categoryUrl":"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/topic/02cfc23f-7db2-4cee-946e-e61674365ab5","lastUpdated":"1727435813206","createdAt":"1699607735592"},{"id":"92c55333-6fb0-4256-87f8-e75e7fd367a1","name":"Licensing","categoryUrl":"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/topic/92c55333-6fb0-4256-87f8-e75e7fd367a1","createdAt":"1699607761283"},{"id":"f0f6090d-7464-4a18-9ac3-cdedacf51125","name":"Debug","description":"About debugging and logging for support","categoryUrl":"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/topic/f0f6090d-7464-4a18-9ac3-cdedacf51125","createdAt":"1699607788649"},{"id":"cf675aa7-efc9-4dea-898a-10f015f1b3fb","name":"User cleanup and license optimization","description":"Learn how automated user cleanup can help you optimize licensing","categoryUrl":"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/topic/cf675aa7-efc9-4dea-898a-10f015f1b3fb","lastUpdated":"1727435682413","createdAt":"1727435636956"}]}},"sharedPortal":{"name":"Kantega SSO Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://kantega-sso.atlassian.net/wiki","kbLinkDomainURLs":["https://kantega-sso.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=kantega-sso","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c20dc2ed45f440271ae20aafd8120dd0d2ada839_lout","baseUrl":"https://kantega-sso.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://kantega-sso.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e5023039-7ccf-47ab-8901-9b7f03242624","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"059d91a5d17b4b098d02d926fdacad50","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}