When you need to contact us, you may reach out to our support team.
Preferably for most inquiries, open an issue at our Cloud Customer Support portal or open an issue by sending an email to our servicedesk mail: cloudsupport@kantega-sso.com
When requesting support, it will be helpful if you include:
The name of the app in question
The site URL you’re running the app in
Any error messages with time stamps
A precise summary of your problem
If relevant, steps to reproduce
Any logs if you have not enabled log sharing
For security issues, please email security@kantega-sso.com. For other questions, you may also send an email to our team on contact@kantega-sso.com.
See running status of the app in Atlassianb cloud.