Add schedule

To set up an automatic schedule, go to Scheduling and cleanup → Add schedule.

Specify Scheduling display name

Enter a descriptive name of the schedule. This will help you distinguish between schedules.

Specify Selection criterias

Configure the requirement of user activity in the cleanup, as in the amount of days since the last time they logged in. Enter 14 in nactive days threshold to cleanup users who have not logged in in the last 14 days.

Select groups if you want to

cleanup inactive users who are part of specific groups.

While cleaning up users, you also want to make sure that certain users are not cleaned, even if they haven't logged in for a while. Admin accounts should not be cleaned for example, because then you might lose system access. Exceptions can be configured based on group memberships or user directories.

Specify cleanup actions

Decide whether you want to deactivate users or remove access to licensing group. Typically the group jira-software-users grants access to jira software licenses.

If you choose Remove access to groups then users will be removed from the given group. The user cleanup only affects group membership related to the chosen group, and will not remove any other group memberships. This means if the group to be removed from is not the licensing group the user will still be active.

Configure Time

Specify when the scheduling should run.

Save the Cleanup schedule when you are happy with the configuration. The job will start at the time shown in the Next cleanup field.

You can initiate user cleanup immediately by clicking the "Run Now" button.

To verify that your schedule produces the expected results, you can preview the outcome of the cleanup by clicking the "Dry Run" button..