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Do contact us if you have any questions regarding moving your installation and we will be very glad to help you out with the details.
How can I access my Atlassian instance after my Kantega SSO data center license has expired?
Since Kantega SSO stops working without a valid license on data center, you might be unable to login to your instance if you have disabled traditional login. More information about the “Prevent traditional login” feature along with recommended setup can be found on this page: Enforce SSO and MFA
To disable “Prevent traditional login” and log in with a local admin account, delete the following file:
| Code Block |
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<atlassian_home_folder>/kerberos/disable_username_password_login.txt |
If you do not have access to a local administrator account and/or are unable to delete “disable_username_password_login.txt”, we recommend following Atlassian’s guides for recovering the administrator account:
Confluence: https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html
Bitbucket: https://confluence.atlassian.com/bitbucketserver/lockout-recovery-process-776640158.html
Updating Kantega SSO Enterprise
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