{"xsrfToken":"bbdf8fc13b63c1ed001e8ca3531b1a7d573c8aeb_lout","branding":{"id":"10","key":"ccs","name":"Kantega Cloud Support (not in use)","portalBaseUrl":"/servicedesk/customer/portal/10","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/10/6","theme":{"headerBGColor":"#55a8b7","headerLinkColor":"#ffffff","headerLinkHoverColor":"#70cadb","headerLinkHoverBGColor":"#70cadb","headerBadgeColor":"#70cadb"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8d388f2a-a127-431d-aa09-100d1619f954/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNTAyMzAzOS03Y2NmLTQ3YWItODkwMS05YjdmMDMyNDI2MjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhkMzg4ZjJhLWExMjctNDMxZC1hYTA5LTEwMGQxNjE5Zjk1NCI6WyJyZWFkIl19LCJleHAiOjE3MzYzNzY0NjMsIm5iZiI6MTczNjM3NTg2M30.iZP3NH4vBetZm7wrDAKYkReJInO0OkkANbmBXH_GMqE&client=e5023039-7ccf-47ab-8901-9b7f03242624&mode=fit","logoId":"8d388f2a-a127-431d-aa09-100d1619f954","isLogoAvailable":true,"helpCenterTitle":"Kantega SSO Help Center","sharedPortalName":"Kantega SSO Help Center","userInitialAnnouncementHeader":"Support capacity during Christmas holidays","userInitialAnnouncementMessageWiki":"<p>During Christmas holidays in Norway (23. December 2024 - 02. Jan 2025) we have reduced support capacity, and you can expect response times to take a bit longer that normal.</p>","translations":{"en-US":{"helpCenterTitle":"Kantega SSO Help Center","sharedPortalName":"Kantega SSO Help Center","announcementHeader":"Support capacity during Christmas holidays","announcementMessage":"During Christmas holidays in Norway (23. December 2024 - 02. Jan 2025) we have reduced support capacity, and you can expect response times to take a bit longer that normal.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#063a6b","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"10","key":"ccs","projectId":10028,"serviceDeskId":10,"name":"Kantega Cloud Support (not in use)","description":"<p>Old portal for Support for Cloud apps by Kantega SSO. New portal: <a href=\"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/group/25\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/group/25</a></p>","portalBaseUrl":"/servicedesk/customer/portal/10","onlyPortal":false,"reqTypes":[{"id":"10099","name":"Emergency request","descriptionHtml":"<p>It will be helpful if you include the site URL, any error messages with time stamps, a precise summary of your problem and if relevant, steps to reproduce</p>","callToAction":"Emergency request","introHtml":"<p>Send in a high-priority request if you are experiencing issues in production</p>","icon":10598,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10598","groups":[18],"key":""},{"id":"10100","name":"General request","descriptionHtml":"","callToAction":"General request","introHtml":"<p>Requests unrelated to any specific Cloud product</p>","icon":10599,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10599","groups":[18],"key":""},{"id":"10092","name":"Technical Cloud support","descriptionHtml":"<p>It will be helpful if you include the site URL, any error messages with time stamps, a precise summary of your problem and if relevant, steps to reproduce</p>","callToAction":"Technical Cloud support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[18],"key":""}],"reqGroups":[{"id":18,"name":"General"}],"orderMapping":{"18":[10092,10099,10100]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"65684017-8a8a-38ae-a1b7-7c8a32c5456b","appLinkName":"System Confluence","appLinkUrl":"https://kantega-sso.atlassian.net/wiki","spaceKey":"EBK","spaceName":"EasyGroups by Kantega","spaceUrl":"https://kantega-sso.atlassian.net/wiki/spaces/EBK","isServer":false},"labels":[],"projectKey":"KCS","serviceDeskId":10,"kbLinkDomainURLs":["https://kantega-sso.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"KCS","userLanguageHeader":"This portal is deprecated and does not receive requests","userLanguageMessageWiki":"<p>Requests submitted here will not be read. To open requests with our team, please visit <a href=\"https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/group/25\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/group/25</a>.</p>","defaultLanguageHeader":"This portal is deprecated and does not receive requests","defaultLanguageMessage":"Requests submitted here will not be read. To open requests with our team, please visit https://kantega-sso.atlassian.net/servicedesk/customer/portal/3/group/25.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNTAyMzAzOS03Y2NmLTQ3YWItODkwMS05YjdmMDMyNDI2MjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzYzNzcwNjMsIm5iZiI6MTczNjM3NTg2M30.XH96UHFziVC1Zx-0S9F-th6woYMv0JHwJZOE-zDjk1s","targetCollection":"upload-project-10028","endpointUrl":"https://api.media.atlassian.com","clientId":"e5023039-7ccf-47ab-8901-9b7f03242624","tokenDurationInMins":20}},"reqCreate":{"id":10100,"projectId":10028,"form":{"name":"General request","descriptionHtml":"","callToAction":"General request","intro":"<p>Requests unrelated to any specific Cloud product</p>","instructions":"","icon":10599,"iconUrl":"https://kantega-sso.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10599","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10166","fieldConfigId":"10297","label":"Note","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Priority","selected":false,"children":[]},{"value":"3","label":"Normal","selected":true,"children":[]},{"value":"5","label":"Low","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/10/create/10100","requestValidateBaseUrl":"/servicedesk/customer/portal/10/validate/10100","calendarParams":{"firstDay":0,"date":"2025-01-08T23:37:43+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"65684017-8a8a-38ae-a1b7-7c8a32c5456b","appLinkName":"System Confluence","appLinkUrl":"https://kantega-sso.atlassian.net/wiki","spaceKey":"EBK","spaceName":"EasyGroups by Kantega","spaceUrl":"https://kantega-sso.atlassian.net/wiki/spaces/EBK","isServer":false},"labels":[],"projectKey":"KCS","serviceDeskId":10,"kbLinkDomainURLs":["https://kantega-sso.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNTAyMzAzOS03Y2NmLTQ3YWItODkwMS05YjdmMDMyNDI2MjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzYzNzcwNjMsIm5iZiI6MTczNjM3NTg2M30.XH96UHFziVC1Zx-0S9F-th6woYMv0JHwJZOE-zDjk1s","targetCollection":"upload-project-10028","endpointUrl":"https://api.media.atlassian.com","clientId":"e5023039-7ccf-47ab-8901-9b7f03242624","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=kantega-sso","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"bbdf8fc13b63c1ed001e8ca3531b1a7d573c8aeb_lout","baseUrl":"https://kantega-sso.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://kantega-sso.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e5023039-7ccf-47ab-8901-9b7f03242624","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"52a60ead10a142fc87c929c2831c6df7","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}